Language Inequality and air Canada fine

Language Inequality and air Canada fine

Language Inequality and air Canada fine
You would have often traveled by air and have paid for facilities the airline provides you. There have been different cases and complaints about the lack of agreed provision of convenience. One of the strange situations is about linguistic equality and rights. Due to the importance of English as an international language, most airlines give different instructions in English, but this feature proved to be a jackpot for two passengers. The airline had to pay fine for prioritizing English over French to a French-speaking couple in Canada. So, now there is another fundamental human right; the language rights. Maybe this case inspires the formation of language right organizations.

air Canada
air Canada

Language equality violation
This happened in Canada. Two air Canada passengers filed a plea in court that the airline had violated their language right. And it was due to this case that the French-speaking couple received a hefty amount of CAD 21000 and a formal apology from Air Canada. A preliminary complaint became a lawsuit which proved to be a blessing for passengers and a loss for airline.
This court case was related to more than 22 complaints against the airline in 2016 — Michel and Lynda raised voice about language inequality practiced by Air Canada. The Federal court in Ottawa fined the airline and opened the new door of language rights.

Complaints

  • There were several claims which consisted of following language inequalities the Canadian airline committed.
  • A complaint was related to the word “lift”. The airline engraved it on seatbelts in English but not in French. So the French-speaking air travelers were deprived of the right of French instructions.
  • The French versions of the word “exit” and “warning” were written in smaller letters than English.

The boarding announcement was much lesser detailed in French than it was in English.
Based on these facts, it has complained that the airline was not facilitating the French-speaking travelers and violating their rights. The court heard the arguments about the systematic deprivation of rights.

air Canada
air Canada

Canadian laws
The travelers invoked the Canadian charter of rights and freedom for this violation and also Official language Act gives equal status to both English and French. So the case was related to the laws. Michel Thibodaux told the CBC that Signage must enjoy the same rank and he expected that in future they would find Signage in both French and English. Canadian airlines will modify the instruction accordingly.
Thibodaux’s are lucky to win a complaint against Air Canada. It did not happen in the same way. In 2009, the court ruled against travelers and not an airline. It was also about French services on international flights.
The passengers, in this case, argued for the makeup of damages for compensation and deterred the airlines for further language rights violations. The court favored the couple. According to airline plaintiffs were making a strict interpretation of Canadian language laws.